Privacy Policy wallet711 — Malaysia User Data Protection

This Privacy Policy ("Policy") describes the privacy practices of wallet711 ("We", "Platform") regarding the collection, use, disclosure, and protection of your personal information when you use the wallet711.win website, the wallet711 mobile app, or any related services we provide.

This Policy applies to all users who access the wallet711 platform, including unregistered visitors, registered members, and users of our mobile app. Whenever you interact with our platform — whether browsing the website, registering an account, making a deposit, or contacting our support team — we may collect certain information about you.

Wallet711 operates in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and are committed to ensuring our data handling practices are transparent, fair, and fully respectful of your privacy rights.

Wallet711 collects various types of personal information depending on your interactions with our platform. Below is a complete table of the data types we collect along with the purpose of collection:

Wallet711 uses your personal data exclusively for legitimate, identified purposes. We will not use your data for any other purpose without first obtaining your additional consent.

Primary Purposes of Data Use:

• Processing account registration and verifying your identity through the required KYC process.
• Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Providing access to casino games, bingo, slots, and all wallet711 platform services.
• Sending important notifications regarding your account, transactions, and security updates.
• Ensuring compliance with legal requirements and anti-money laundering (AML) regulations.
• Detecting, investigating, and preventing fraud, hacking, and other unauthorized activities.
• Enhancing the user experience through behavioral analysis and platform feedback.
• Delivering relevant promotional offers and bonuses, subject to your communication preferences.
• Providing effective customer support whenever you reach out to our team.

Wallet711 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited circumstances where we need to share your data with certain parties to enable us to provide our services:

• Payment Providers: Required financial information is shared with trusted payment gateway providers (FPX, TNG eWallet, GrabPay, Boost) solely for the purpose of processing your transactions.
• KYC Verification Providers: Your identity documents are shared with third-party identity verification services integrated with our platform for legal compliance purposes.
• Statutory Authorities: wallet711 will disclose required information to law enforcement agencies, courts, or regulatory bodies when mandated by law.
• Technical Service Providers: Hosting, cloud computing, and analytics providers bound by strict confidentiality agreements and who process data only under our instructions.
• Business Transfers: In the event of a company merger or acquisition, user data may be transferred as part of the business assets, with prior notification given to users.

All third parties that receive wallet711 user data are required to comply with strict data protection standards and are prohibited from using that data for any purpose beyond what is specified in their agreement with us.

The security of your personal data is wallet711's highest priority. We continuously invest in the latest security infrastructure to ensure your data remains protected from unauthorized access, breaches, or misuse at all times.

Security Layers We Employ:

• 256-bit SSL Encryption: All data transmitted between your browser and wallet711 servers is encrypted using industry-grade encryption technology.
• Two-Factor Authentication (2FA): An additional layer of protection is available for all user accounts to prevent unauthorized access.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats in real time.
• Internal Access Controls: Only specifically authorized wallet711 staff may access user data, and only to the extent required for their designated responsibilities.
• Regular Security Testing: Our systems undergo regular penetration testing and security audits by independent experts.
• Secure Data Backup: Data backups are performed on a regular basis and stored in separate secure locations to ensure service continuity.

Wallet711 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and deliver relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Preference Cookies: Saving your settings and preferences such as language, theme, and display options for a smoother experience next time.
• Analytics Cookies: Helping us understand how users interact with the platform for continuous improvement purposes.
• Marketing Cookies: Used to display relevant offers and promotions based on your interests (can be disabled in settings).

You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality and user experience of the wallet711 platform.

As a wallet711 user protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

The wallet711 platform is a service exclusively for adults aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

Should we discover that we have collected personal data from a minor without valid parental or guardian consent verification, we will take immediate steps to delete that data from our systems and close the relevant account.

If you are a parent or guardian and believe your minor child has registered an account on wallet711, please contact us immediately at [email protected] so that immediate action can be taken.

As part of wallet711's global operations, your personal data may be processed or stored on servers located outside Malaysia. Where cross-border data transfers are required, we ensure that:

• The recipient country or region maintains an adequate level of data protection as recognized under Malaysian law.
• Appropriate and legally binding data transfer agreements have been established with data recipients.
• Appropriate technical and organizational measures are implemented to protect data throughout the transfer process.
• Transfers are carried out only to the extent necessary to provide services to you.

Wallet711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislative changes, or platform service improvements.

Any material changes to this Privacy Policy will be communicated to users via platform notifications and their registered email address at least 14 days before the changes take effect. The "Updated" date at the top of this document reflects the date of the last amendment.

Your continued use of the wallet711 platform after any changes to the Privacy Policy take effect will be deemed as your acceptance of the latest version of this Policy. We encourage you to review this page periodically.

Wallet711 has appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance with data protection requirements. If you have any enquiries, concerns, or wish to exercise your privacy rights, please contact us through the following channels:

• Privacy Email: [email protected] — For all enquiries related to data protection and privacy.
• General Support Email: [email protected] — For general enquiries regarding your account and services.
• Live Chat: Available 24/7 on the wallet711 platform for immediate assistance.

We are committed to responding to all privacy-related inquiries within 30 calendar days from the date of receipt. For more urgent complaints, we aim to respond within 5 business days.

If you are not satisfied with our response, you also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body under the Personal Data Protection Act 2010.