Terms and Conditions wallet711 — Platform Usage Guidelines

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and wallet711 ("Platform", "We", "Company"). This document governs your use of the wallet711.win website, the wallet711 mobile app, and all related services provided by us.

By accessing or using any part of the wallet711 platform — including browsing the website, registering an account, making a deposit, playing games, or claiming bonuses — you legally and bindingly accept all terms in this Agreement. Such acceptance takes full effect from the moment of your first action on the platform.

This agreement should be read together with Privacy Policy and Responsible Gaming Policy wallet711, all of which together constitute the complete agreement between you and us.

To use the wallet711 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration and at all times while using the platform.
• Have full legal capacity to enter into a binding agreement.
• Not appearing on any self-exclusion list enforced by any regulatory authority.
• Not playing on behalf of a third party or using funds that are not your own.
• Comply with all local laws and regulations applicable to online gambling activities in your jurisdiction.
• Not be an employee, contractor, agent, or immediate family member of a wallet711 employee.

Wallet711 reserves the right to request proof of eligibility at any time. If it is found that a user does not meet the above eligibility requirements, the relevant account will be terminated and any unreleased balance or wins may be forfeited.

Each user is only permitted to register and maintain one (1) active account at wallet711 at all times. This includes prohibiting the use of different names, email addresses, phone numbers, IP addresses, or devices to create additional accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name as per your identification document, date of birth, active phone number, and a valid email address. wallet711 reserves the right to reject registration or suspend an account if the information provided is found to be inaccurate or misleading.

You are solely responsible for maintaining the confidentiality of your account password. wallet711 shall not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

The identity verification (KYC) process is a mandatory part of using the platform. You may be required to upload a copy of your identification document, proof of address, and other supporting documents. Fund withdrawals will not be processed until KYC verification is completed for the relevant account.

Wallet711 supports a wide range of payment methods suited for Malaysia users, including FPX, bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly upon confirmation from the payment provider.

Deposit Policy:

• The minimum deposit per transaction is RM 30 unless otherwise stated on the relevant promotions page.
• All deposits must be made from a payment method registered under the same name as the wallet711 account.
• Wallet711 does not accept deposits from credit cards or third-party loans.
• Deposits that fail to process due to incomplete information will be refunded within 3–5 business days.

Withdrawal Policy:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals are only processed to a verified bank account or e-wallet registered under the user's name.
• Withdrawal processing time ranges from a few hours to 24 hours on business days, depending on the method selected.
• Withdrawals exceeding RM 10,000 require full KYC verification before processing.
• Wallet711 reserves the right to request additional supporting documents for withdrawals deemed unusual.

Wallet711 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and special rewards. All bonuses are subject to the specific terms set out on the relevant promotions page.

General Bonus Terms:

• Each bonus carries a wagering requirement that must be fulfilled before any withdrawal from that bonus is permitted.
• Bonuses may only be claimed once per user unless otherwise stated in the relevant promotion's terms.
• The wagering requirement for the welcome bonus is 30x the bonus amount received unless otherwise stated.
• Bonuses are subject to a set validity period; expired bonuses cannot be reactivated.
• Wallet711 reserves the right to cancel any bonus suspected of being obtained through fraud or system abuse.
• Different games may contribute different percentages towards fulfilling the wagering requirement.

To maintain a safe, fair, and enjoyable gaming environment for all members, wallet711 sets clear conduct guidelines. Users are required to comply with all these guidelines at all times while using the platform.

Strictly Prohibited Activities:

• Use of automated software, bots, or scripts to play games or execute transactions.
• Manipulating games or exploiting technical bugs for unauthorised gain.
• Identity fraud or use of false information during registration or KYC verification.
• Money laundering or using the platform for any unlawful financial purpose.
• Colluding with other players to coordinate wagering in order to exploit the bonus system.
• Threats, harassment, or offensive language directed at staff or other users.
• Any action that disrupts the normal operation of the platform or negatively affects the experience of other users.

Wallet711 operates a sophisticated 24/7 monitoring system to detect any suspicious activity. All transactions and gaming activity are recorded and can be reviewed by our security team at any time.

Wallet711 takes our responsibility to protect your personal information seriously. All data you provide is secured with 128-bit SSL encryption technology and stored on protected servers with strict access controls.

Your personal information is collected and used solely for the purposes of managing your account, processing financial transactions, fulfilling legal compliance requirements, and enhancing your experience on the wallet711 platform. We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

For detailed information on how we collect, process, and protect your data, please refer to Privacy Policy wallet711, which forms part of this agreement.

Wallet711 reserves the right to suspend, restrict, or terminate a user's account at any time where there is reasonable cause to do so. This includes, but is not limited to, breaches of these terms, suspected fraudulent activity, or legal compliance requirements.

If your account is terminated due to a breach of terms, wallet711 reserves the right to forfeit any remaining credit balance or unreleased bonuses. However, if termination occurs for reasons other than a breach (e.g., at the user's own request), any valid remaining deposit balance will be refunded after the review process is completed.

Users may also request to close their own account at any time by contacting the wallet711 customer support team. Account closure requests will be processed within 5 business days.

The wallet711 platform is provided "as is" without any express or implied warranties. While we strive to keep the platform running without interruption, we do not guarantee that the service will always be available, error-free, or fully secure from cybersecurity threats.

Wallet711 is not liable for any loss or damage arising from: service disruptions due to maintenance or technical failures beyond our control; financial losses incurred during gaming activity; or unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

Any dispute that cannot be resolved through customer support channels will be referred to a mutually agreed arbitration process. The governing law of this agreement is subject to the applicable jurisdiction.

Wallet711 reserves the right to amend, update, or improve these Terms & Conditions at any time without prior notice. Amendments will take effect immediately upon being published on this website.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of any changes. The "Updated" date at the top of this document reflects the date of the most recent amendment.

Your continued use of the wallet711 platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the amendments, you should stop using the platform and close your account.

Wallet711 is committed to promoting responsible and healthy gaming. We recognise that gambling can become a problem for some individuals, and we take this social responsibility seriously.

The wallet711 platform provides a range of self-management tools to help you stay in control, including daily/weekly/monthly deposit limits, wagering limits, cool-off periods, and self-exclusion options. These tools can be accessed directly through your account settings.

If you feel that your gaming activity is beginning to affect your daily life, finances, or relationships, we encourage you to seek help immediately. For more information on available support resources, please visit the Responsible Gaming ours.

If you have any questions, concerns, or require further clarification regarding these Terms & Conditions, the wallet711 team is ready to assist you at any time.

You can reach us via live chat located at the bottom-right corner of our platform — available 24 hours a day, 7 days a week. Please provide your account number when contacting us for faster service.

For written enquiries regarding policies and terms, you may contact us via our official email address at [email protected]. We aim to respond to all enquiries within 24 business hours.

For enquiries regarding Frequently Asked Questions (FAQ), you may also refer to our FAQ page, which contains answers to the most frequently asked questions by wallet711 users.